Virtual assistants
General administrative support across calendar, inbox, documents and recurring tasks. The most common first hire.
Roles
Roles we can help fill
Remote administrative and operational positions, screened against the way your team actually works. If your role is not listed, describe it and we will give you a straight answer.
Executive assistants
Dedicated support for a founder or partner: scheduling, correspondence, travel, preparation and gatekeeping.
Intake coordinators
First response to new enquiries, qualification questions, data capture and handoff. Common in legal and healthcare.
Administrative assistants
Department-level admin: records, filing, reporting, coordination and internal requests.
Operations support
Recurring process work, vendor coordination, task tracking and keeping internal systems accurate.
Customer support
Email, chat and ticket coverage with consistent tone and response times during your business hours.
Appointment setters
Outbound and inbound scheduling, confirmations, reminders and calendar management at volume.
Outreach assistants
Prospect research, list building, sequence support, follow-up and CRM hygiene.
Data-entry specialists
High-accuracy record entry, migration support, list cleaning and quality checks.
Legal administrative support
Intake, matter records, document organization, billing support and CRM updates. Administrative work only, no legal advice.
Healthcare administrative support
Scheduling, patient intake coordination, follow-up and back-office administration, scoped to your compliance requirements.
Custom roles
If the work is remote-capable and repeatable, describe it. We will tell you honestly whether we can source it well.
Setting expectations
What a screened candidate does and does not arrive with
Arrives with
- Clear written and spoken English, assessed for the role
- Relevant prior experience where the role requires it
- Comfort with common business software and remote tools
- A working device, reliable connection and a suitable workspace
- Willingness to learn your way of doing things
You provide
- Training on your products, services and terminology
- Access and instruction for your specific software and systems
- Your internal procedures, escalation paths and quality standards
- Day-to-day direction and feedback, as you would for any team member
Tell us what you need covered
Describe the responsibilities, the hours and the tools involved, and we will come back with a realistic sourcing plan.